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Introduction
Report writing is a slightly different skill from essay writing so this
section of the web-page has been produced to help you to gain maximum
credit in the postgraduate pathways. Many reports are interesting but
do not do justice to the quality of the work done as the authors are
unsure of some of the formal requirements that reports are expected
to meet.
This guide is intentionally
and unashamedly basic. Its intention is to reassure those people who
lack confidence in their ability to write acceptable reports. It will
not be necessary for many students, but it won't take you long to read
it and discover whether you need any advice or not.
Please be a little
cautious about consigning this guide to the bucket unread. People may
know perfectly well what they ought to have done, but the pressure of
a deadline results in some carelessness. If nothing else, you could
use the sub-headings in this guide as a checklist that you have given
thought to the various aspects that we cover.
There is very little
that can be given as rigid prescription of what you must do: 'submit
an appropriate report at the right time' is about the nearest we get
to a clear imperative.
We can confidently
assert that our examiners do not want to be bored by predictable regurgitation
and slavish conformity; they hope to be delighted by the quality of
personal insights, by evidence of original and creative thinking, by
the sensitive adaptation of form to content.
This is official
.....
In the official documentation for the postgraduate studies at Jordanhill,
it says the following:
Students must adhere to the following procedures. They must:
- present written
material in a structured, clear and coherent form;
- abide by prescribed,
approved or negotiated procedures for the work planned;
- submit work
for assessment by the agreed date;
- present written
work of a length which is within prescribed limits;
- identify sources
of evidence in a form which facilitates easy access by others.
Let's take a look
at each of these.
| i. |
Material
has to be structured, clear and coherent.
Structure. Not only should your report be covertly structured
(as, for example, might be appropriate in a literary essay), but
the structure should be made explicit and obvious by careful use
of headings and sub-headings. This means structuring your content
and then planning the use of capital letters, underlining and bold-lettering
to make the structure easily seen by your readers. There is no requirement
that all sections and sub-sections be numbered; but if they are,
then please do not go beyond three numbers (e.g. 7.2.2).
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There
is no broad structure that is best for all reports. You should consider
the task set and the specific assessment criteria to assist you.
It should help the examiner move logically through your account
and make sense with you data.
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| Hint: |
Students regularly tell us that, having decided the overall structure,
they have great difficulty in starting to write. There is no need
to start the process of writing at the beginning!
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Start
with the section that seems easiest - this is often the description
of your activity, the methods bit - then move on to the end, then
do the beginning. If you include a summary (and we do recommend
this), although it should come very near the front of your report,
it should be written last.
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| Clarity |
This
may be a matter of structure - see above. It may be a matter of
language - see Section D. It may be to do with the quality of your
thinking. Usually it is a subtle mix of all three.
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There
isn't an easy route to clarity, or even a fool-proof method of knowing
if you have arrived. To test the clarity of what you have written,
try these two strategies.
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Read
what you have written out loud. Does it sound clear to you when
the words are processed at this reduced speed?
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Persuade
some significant other to be a 'critical friend'. It helps if this
person has a sharp intelligence, but is ignorant of the subject
of your report. Is your meaning clearly understood by this person?
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| Coherence |
If
your structure is pretty good and if you have achieved clarity in
presenting your material, the chances are that your report will
be thought coherent as well.
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The
crucial questions to ask yourself are ones like these. Do the bits
add up to something? Does each bit seem to relate to what went before?
Does the whole thing seem to flow? Have I actually done what I said
at the beginning that I was going to do?
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| ii. |
Prescribed,
approved or negotiated procedures have to be adhered to.
Remember that your report may be read and assessed by someone other
than the person who approved a procedure for you, or negotiated
it with you; that other assessor needs to know what was agreed -
you may have to tell them.
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| iii. |
Submit
the report by the agreed date.
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| iv. |
The
length of your report should be within the prescribed limits.
The usual requirement is 3,000 words for a 15 credit point module.
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Limits
are prescribed for very good reasons, one of which is to protect
you from having to do too much. When a report falls well below the
limit, it is usually because relevant matters have been omitted
or arguments have not been adequately explicated and criticised.
When a report is far too long, it is often because the student has
been unable to focus on the essential issues and has decided to
chuck in everything that might possibly be relevant in the desperate
hope that the assessor will be impressed by sheer bulk alone.
Assessors
do not count every word. They usually estimate the number of words
on an average-looking page and multiply that by the number of
pages. You are probably safe if your report is within plus or
minus 10% of the prescribed length.
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| v. |
Sources
of evidence have to be identified in a form which makes access easy
for others.
Please refer to separate instructions at the end of this section
about referencing.
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From
the General Criteria .....
The general criteria for the assessment of postgraduate modules
have implications for report writing.
General
Criteria for All Modules
In addition to satisfying any module specific criteria, students
will be deemed to have achieved a satisfactory standard for any
module if they:
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display
evidence of professional development; |
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display
ability to learn independently; |
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display
adequate grasp of concepts and principles related to the module
through appropriate use of language, analysis of situations, response
to problems, choice of research methodology;
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where
professionally appropriate, display ability to locate and comprehend
information from literature related to the area of study;
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distinguish,
where appropriate, between data and inferences using relevant evidence
and logically valid arguments;
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display
proper ethical standards of behaviour (e.g. in respecting confidentiality
of data or in displaying attitudes appropriate to countering discriminatory
practice).
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| i. |
Students
should display evidence of professional development.
It is worth asking what kind of evidence will allow the reader to
make the inference that you have developed professionally.
Useful in
this regard is the distinction between experience and learning
- between what happened to you and what you learned from it. Experience
does not automatically teach very much: 'a fool at 20 and three
times the fool at 60'; 'not twenty years' experience - one year's
experience repeated nineteen times'. Reflection can often turn
experience into learning. This all means that a straightforward
description of what happened to you, or of what you did, will
not provide adequate evidence of learning.
The answer
is to make sure that you include in your report things like these.
'I reflected
on this experience and realised for the first time that this was
of direct relevance to my classroom practice. For example .....'
'When
I considered these findings in relation to the familiar folk wisdom
of my colleagues, I understood the need of a good theory to guide
practice.'
'Although
these findings of mine must be tentative they suggest five action
points which, if carefully implemented, would greatly enhance
social work practice.'
The key evidence will relate to learning, self-awareness
and applicability.
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| ii. |
Students
should display ability to learn independently.
Please notice the word learning again: you have not just to do things
independently, you have to learn from them. Again a merely descriptive
account may be necessary, but it will not be sufficient.
Secondly,
'independently' may mean 'on your own'. However, it would show
real independence of action if you set up a self-help group with
fellow students!
This group
will be useful to work with on all aspects of the module including
the assignment but the work submitted for assessment needs to
be your ideas or needs to acknowledge others contributing to it.
The word can also imply an element of unpredictability and creativity:
you should show 'independence of mind'. Don't be afraid to say
things like: 'The tutor recommended A, but because of X and
Y, I actually did B'. But also remember that creativity is
rather more than a bizarre leap out of ignorance into the unknown
.....
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| iii. |
Students
should display an adequate grasp of concepts & principles.
This is the core; this is essential; this is the sine qua non. One
little point: if your tutor keeps hammering away about the central
concepts of the module then it is simple common-sense to use these
concepts centrally and explicitly in your report. Tutors get quite
miffed if a report, however sound, could have been written by someone
who had never done the work of the module. You, therefore, need
to make explicit the theoretical context in which your work is located
and show how your study has advanced your understanding of these
ideas.
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| iv. |
Students
should display ability to locate and comprehend information from
literature related to the area of study.
It is not enough to simply quote from and give appropriate references
for key texts as set out in section 8.3. You should use direct quotation
sparingly, rather synthesise and evaluate the work of others in
your own words, thereby demonstrating that you have a 'deep' understanding
of the text.
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| v. |
Students
should distinguish between data and inferences.
This often gives problems. There are significant semantic and philosophical
problems in drawing clear-cut distinctions between data and inferences,
as there are for facts and conclusions. We are aware of the thin
ice, but are going to skate over it.
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| Example.
'I saw there were no teachers in the staff room between 4.00
and 4.30 p.m.' This is an observation; observation gives data. |
'Unprompted staff leave the school at 4.00 p.m.' This
goes beyond observation to inference - perhaps some staff
were working in staff bases. The inference may be right, but
we need more evidence to be sure.
'The
staff are not committed to extended professionalism.' This
involves a huge inferential leap from the original data.
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| Example.
'I have seen six of the things called swans; they were all
white.' You have some data. 'All swans are white.' You
have made an inference; the next swan may be black - although
this is unlikely. |
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It's
OK to deal with data; it's OK to draw inferences from your data;
you have to be clear which is which.
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If
you make a big inferential leap, word it with caution - as a kind
of hypothesis. 'It is tempting to conclude ..... but further
evidence is desirable.'
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Knowledge
is what belief becomes when the evidence is good enough.
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| vi. |
Students
should display proper ethical standards.
During your work you should adhere to professional ethical standards;
in your report it should be clear that you have done so. If you
unintentionally transgress during your work, and later discover
this, then come clean about it.
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You
must not try to delude your readers into thinking that other people's
work is your own. Further information is included in the University
Policy on cheating - see section 1.5.
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There
is a substantial literature on the ethics of research. You should
think hard, and take advice if you are uncertain, about the ethics
both of access and of publication. Issues of confidentiality and
privacy have to be carefully considered.
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The
criterion above can also apply to aspects of how you write up your
work. Your report should avoid sexist and racist language and you
should be intolerant of any sexist or racist values and actions
you may encounter.
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Language
Matters
There are two general beliefs in the 'outside' world about professional
workers' styles of writing:
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They are incapable of being economical with words
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They
use far too much jargon. |
It
helps to give thought to your audience. Who are you writing for?
The obvious answer is your tutor and various unknown additional
assessors and external examiners. Think of a 'critical friend',
this person has three important characteristics:
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s/he
is intelligent |
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s/he
is interested in your topic |
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s/he
has no time to waste. |
Padding,
flannel and waffly word-spinning should be ruthlessly cut out of
your report. When using specialised technical vocabulary, define
it the first time you use the term.
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The following is a real, only slightly doctored, example from an
assessment. Apologies to anyone who recognises their own work.
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- 'A mapping
out of the range of options of possible development programmes
can progress with a degree of rationality and logic only when
evidence gathered from reflection on previous learning and the
knowledge, attitudes, skills and competences involves in that
learning and accruing from it is set alongside insightful awareness
of the current needs that are possessed by the learner because
of the demands of current and emergent professional occupational
roles.'
(An absurdly
over-complicated sentence trying to impress an academic examiner?)
Guidance
on Presentation
Your report has to provide evidence of what you have learned and
of the quality of your analytical, critical and creative thinking.
Compared with these all the following things are relatively trivial;
this does not mean they have no importance. Postgraduate students
are expected to be competent at report writing; the public expects
certain standards of presentation from educated professionals.
Your examiners are only human - they may fail to detect the quality
of your mind in a report which is illegible, badly-spelled and
devoid of helpful punctuation.
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Acknowledgements
A list of acknowledgements is not always necessary. It is always gracious
and courteous to acknowledge special help from people - but don't go
to ridiculous lengths.
Acronyms
The use of acronyms is only defensible if you spell them out fully the
first time you use them.
'The seminar was organised by the Scottish Council for Research in
Education (SCRE) .....'
Appendix
An appendix is a useful device for getting around the prescription of
a maximum length when you find you have too much to say. Useful things
to put in an appendix include things like copies of questionnaires and
working documents from the interim stages of data analysis etc. Non-print
materials can form part of an appendix: audio and video tapes and computer
disks. Never put anything in an appendix which is essential to a reader's
understanding of the main report; assume that no-one other than your
tutor will ever bother to read appendices.
Figures and Tables
Figures and tables should be helpful summaries of important information.
If the content is not that important, but might (for example) help the
assessor to check your calculations, then put the figure or table in
the appendix. Conventionally, figures contain graphical information
(for example, diagrams) and tables contain numerical information.
All tables and figures
should be numbered and all should have a helpful title which helps the
reader to see quickly what they are about.
Legibility
Reports should be typed or word-processed and clearly structured with
headings and numbered, if appropriate. Remember that some typed reports
are easy to read, in the sense that each individual word is clear, but
they do not give the reader any pleasure. (One report received last
year was word-processed in capital letters throughout with no overt
structuring of any kind; in narrow terms it was highly legible - but
it nearly drove the examiners nuts.)
Pagination
Please number each page.
Paragraphs
Ideally a paragraph should contain one main idea and any amplification
or discussion of that idea. If you find yourself writing paragraphs
longer than about a third of a page, this probably means that you are
not giving enough attention to structuring your thinking and to presenting
it with maximum clarity.
Proof Reading
Please do it - even when you are perilously close to the submission
deadline. Professional proof readers say it is necessary to proof read
any text twice, once for sense and once to detect presentational errors.
Some even claim to do the second proof reading backwards to avoid being
seduced by the sense of the argument.
Quotations
Other people's work must be acknowledged; sources must be identified
in sufficient detail for others to check them.
You have a responsibility
not to misquote people. There is another, more subtle pitfall: this
is the careful selection of quotes which support your line of argument
while blithely ignoring those that don't. This is known as exampling.
As always strict honesty is the best policy; do not hesitate to write
something like this. 'Four of the people interviewed said very similar
things which support this view; however two expressed very different
opinions. Miss X, for example, said that ....'
Spelling
The majority of us have a few words that we regularly mis-spell. Do
you know what yours are? If not, enlist the help of that critical friend
to help you identify them. Word processed documents should always be
spell-checked.
Summary
A summary is nearly always a very good idea; make it no more than one
page long and put it at the beginning. Your summary should cover: why
you did it; what you did; what you found and how is that important.
Title
Put a little thought into the title of your report. If it turns out
to be more than about seven words long, then think again. The title
should clearly identify the main focus of your work - but it should
not try to be a summary of your report.
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